Returns & Exchanges
At Collegium, we are committed to exceptional craftsmanship and want you to be completely satisfied with your purchase. We offer returns and exchanges on all unworn, original-condition items within 14 days of delivery.
Initiate Your Request
Visit our online Returns Portal and enter your order number and zip code to select the items you wish to return or exchange.
Package Your Items
Carefully place the footwear or apparel in its original packaging, ensuring all tags, dust bags, and extra laces are included to maintain eligibility.
Affix the Shipping Label
Download and print the prepaid shipping label provided by our portal and securely attach it to the outside of your shipping box.
Drop Off and Track
Hand your package to the designated carrier; once our warehouse inspects the return, your refund or exchange will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing